Skip to content

HoodMart Blog

Are You Losing Customers Due to Odors in Your Commercial Kitchen?

commercial kitchen

No matter how good the food at your restaurant is, if your customers aren’t comfortable then they’re not going to stick around. Part of comfort involves being physically comfortable, for example your restaurant being a comfortable temperature year round, but some of it involves other things like smell. If your kitchen has a bad odor coming out of it, not only will customers likely not enjoy the smell but they may actually assume that your restaurant is unsanitary as a result. 

Who wants to eat with a bad odor hanging over their heads?

When you think of a bad smell in a commercial kitchen, what do you think of? You may think of rotting food or mildew. You may think of the smell of burnt food or gas. These are all odors that can actually be dangerous and that any restaurant would likely know they needed to do something about, but what about those odors you may assume are simply a part of the way your kitchen operates?

Nobody wants to smell grease while they’re eating

If your restaurant primarily sells deep fried foods like chicken wings, bar food, or other foods that require a fryer, then you may assume that customers simply have to deal with the smell of grease. This isn’t true. If your customers smell the grease – instead of your delicious food – then it can actually make them enjoy the taste of your food less.

There’s no question in this day and age, when every customer can simply hop on social media and blast their bad experience to everyone in town, it’s more important than ever not to let your guard down and to ensure that every customer has a positive experience. This means having a staff that’s competent, friendly, and professional, and it means ensuring that your restaurant is comfortable.

There are steps you can take to get rid of unpleasant odors in your kitchen

Don’t fall into the trap of assuming that there’s nothing you can do about the way your commercial kitchen smells. First of all, make sure that you have exhaust hoods and fans that are quickly removing grease and smoke from your kitchen. If you still have odor smells, consider investing in a make up air system. If you still have issues then reach out to Hoodmart and we can help troubleshoot your system to see where the problem may lie.

Back to top ^