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Have Questions About Hoodmart? Get Answers

commercial kitchen ventilation hoodmart

If you’ve browsed through the huge inventory of high quality kitchen ventilation equipment offered by Hoodmart but haven’t been sure if it’s the right choice then we encourage you to check out these answers to some of your most frequently asked questions.

How quickly can Hoodmart get my equipment to me?

We’re proud to offer the fastest lead times in this industry. In most cases, an exhaust hood system package is shipped with eight to ten business days. If you need it more quickly than that, feel free to ask about expeditated shipping – it’s often available.

How much does it cost to ship my equipment to me?

The shipping depends on where you’re located and what you order. We’ve made it simple to estimate your shipping. When you visit the product page of what you’re interested in, simply add your zip code to the estimator located to the right of the “Add to Cart” button. Hit enter and it will tell you what shipping will be.

Can you ship to Canada?

Of course! We do it all the time. Feel free to call us directly at 1-800-715-1014 with questions about your specific needs.

Does Hoodmart offer installation support?

We’re more than happy to work with you to find a local installer who can take care of it for you. Just contact us with your needs and we’ll make sure you get what you need.

Do your systems pass local codes?

Every exhaust hood you buy from Hoodmart is built to NFPA 96 Standards, is ETL Listed, and complies with all UL 710 standards. What’s more, we guarantee that it will pass code. That’s right – we stand by our product and understand that if it can’t pass your codes it isn’t a worthwhile product for you. It will pass code.

Do I have to pay sales tax?

We don’t charge sales tax unless you are having your products delivered within the state of Ohio. However, if you are a business or organization in Ohio that’s tax exempt then some or all of the items you buy won’t be subject to sales tax withholding. Contact us directly and let us know your situation with questions about your tax exempt status.

Hopefully these answers have helped increase your peace of mind and shown you that we’re here to offer quality products at fair prices. We’re committed to making the process as simple as possible so feel free to reach out to us with any additional questions.

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