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HoodMart - Frequently Asked Questions (FAQs)

Question - What is your standard delivery time?
• Answer - We offer the fastest lead times in the industry and most exhaust hood system packages are shipped within 5 - 10 business days. ASK about the possibility of expedited shipping.

Question - How much is shipping?
• Answer - It's Fast & Easy to Estimate Shipping:
  1. Visit any product page (example: Restaurant Hood System 4 ft x 48 inch)
  2. Add zip code to estimator, (you can find it to the right of Add To Cart button)
  
  ... Ask about Free Shipping on orders of $5999 & up. Need Fire Suppression?

Question - Do you ship to Canada?
• Answer - Sure do, all the time. Give us a call with your specific needs.

Question - Can you help me with Installation?
• Answer - We'll be happy to help you with a local installer.

Question - Will your Hood Systems pass Local Codes?
• Answer - Hoodmart's Exhaust Hoods are built to NFPA 96 Standards, are ETL Listed, comply with UL 710 Standards and are GUARANTEED to Pass Code... Shop Online Now for Commercial Hoods

Question - What should the proper length of my exhaust hood system be?
• Answer - There must be 6 inches overhang on the right and left side of your total cooking equipment length, with 12 inches of overhang in the front.

Question - What is MUA (Makeup Air)?
• Answer - Otherwise known as Supply or Return Air. Fresh air is brought into the hood system from the outside to makeup the air that is being exhausted through the hood.

Question - Do I need MUA (Makeup Air)?
• Answer - In most cases yes. It makes your system highly energy efficient and is required by code in most locations.

Question - Do I need Fire Suppression?
• Answer - If you are using or plan to use char broilers, fryers, griddles, wok ranges, cooking ranges and other similar equipment, fire suppression is required.


• You do not require fire suppression if you are operating convection ovens, pizza ovens or steam cookers as well as other similar equipment.

Question - Do I need a Box Hood or Low Ceiling Hood?
• Answer - If your ceiling height is less than 8 feet 6 inches, a low ceiling style hood system is required. The bottom front edge of the hood must be a minimum of 78 inches from the finished floor.