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HoodMart Reviews - Customer Testimonials

Reviews - Happy HoodMart Stories - Put Your Name Here Next...

Geoff Blanck
President: Forest Lake Camp / Chestertown, New York
YOUR NAME HERE
We Would Love To Hear Your Success Story

What an amazing experience. A fraction of the price of CaptiveAir yet a better product just without the brand recognition. The sales process and customer service was second to none. Amanda helped every step of the way and was responsive and thorough. Our brand new kitchen would camp any summer camp jealous and our chefs are thrilled. Thank you Hoodmart and keep up the great work.

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Lan Pham
Dip N Rolls / Silver Spring, Maryland
Robert Wilder
Owner: Pierogi Love Indy / Indianapolis, Indiana

We would never think of buying an important piece of equipment, the hood, for our restaurant on the internet is possible. But Hood Mart made it easy, convenient and efficient to purchase our hood from them. Their sales account manager, Ms. Amanda Morrow, was with us from the beginning to the end. She provided us very professional, very experienced hood installer and saved us thousand of dollars. We are sure will order from them again for our next restaurant .

The stellar customer service I received from all the individuals I have dealt with at Hood Mart is astonishing. From the beginning of my order to the end. Everybody I spoke with had a smile you could hear through the phone. I will surely share this wonderful experience with everybody.
Thank you Sharon for understanding me and promptly getting me what I had asked for. ~ On Line Chat
Thank you Susan for not making me feel silly when I did not know exactly what I was talking about ~ My rep
Thank you Judy for assisting in finding a solution to my problem as it was truly all my problem, however you went above and beyond to help ~ Sales Manager
Thank you HR for hiring such a wonderful staff.

Tim Bobbett
Co-Owner: Seoul USA Korean Restaurant / Salina, Kansas
Holly P.
Bahamas

I must say how helpful, kind, courteous, and knowledgeable, Amanda and the staff at HoodMart are. When I called in to ask for info and pricing on a new hood for my restaurant Amanda was quick to respond with questions and answers, I had a lot of questions. Thank you and I will spread the word.

The customer service we received from Amanda was fantastic, she guided us through every step, replied quickly and was very attentive to our needs. Thanks for all your help in getting us to a final solution. I don't normally post on these websites, however given the help we received I believe it is deserved!

Diane and Joe Aiello
Owners: The Rockin' Rooster / California
Anne Carlson
Owner: Ward Eight / Illinois

HoodMart has been the best company to deal with throughout our construction of our restaurant. Amanda has helped us every step of the way. She is knowledgable, also happy to answer all of our questions. When we call, everyone who has answered the phone has been nice and extremely helpful. Thank you Amanda and everyone at your company for making our experience a pleasant one. I wish all companies were as helpful as you.

I ordered a custom sized hood and received it promptly. I somehow double ordered our hood and called customer service right after I placed the order. They were very helpful and fixed the mistake right away. I received an email shortly after I ordered with some information that I had requested and a corrected receipt. I also noticed that a promotional discount was not on our receipt and customer service fixed that quickly for me as well. I was also notified of delivery in a timely manner by your customer service and delivery driver. All in all, thank you for your great customer service.

Jaye Leitch
Owner: Elite Mobile Food Services, LLC / Maryland
Michael Samson
Cayley Cakes LLC / Arizona

I purchased my concession exhaust hood a few months back, It was my first big purchase of this sort. My rep was above and beyond helpful and was there every time I called with a question. I even got to talk to an install tech who walked me through the install process. WHO ELSE DOES THAT !!! ??? I know it's just an exhaust hood but its my first one and I'm a tad excited. A customer for life here. I am young but raised by the traditional standards of loyalty when it comes to business. These guys are TOP NOTCH and they sold me for life just on customer service, not to mention the superior craftmanship of their products! Happy New Year!

I bought a Type II Hood from you guys and got the best customer service ever. Amanda was very professional and very helpful throughout the enter process. Everyone from HOODMART really helped to get us the proper equipment that we needed. I will definiately refer people to your company.

Rita and Sam from California Margie in Texas

We were looking to buy an Exhaust Vent Hood for our Restaurant but weren't exactly sure about what we needed. HoodMart's helpful and knowledgeable Sales people made our purchase easy.

The quality, price and help we received from HoodMart was truly remarkable.
They really are "Your One Stop Hood Shop".

Luis in New Hampshire Thomas from Illinois

The sales staff at HoodMart is not only knowledgeable but professional. My installer had questions about my exhaust system and called the staff at HoodMart, they answered all of his questions.

My sales rep at HoodMart answered all of our installation questions. They really do follow through after the sale.

Sally's Restaurant in Tennessee Jeremiah & Holly McConnell - Mama Rita's / Osage City, KS

After we researched restaurant exhaust systems on the internet and purchased our Make-up Air hood from HoodMart; we wouldn’t consider buying anywhere else. We have recommended them to other restaurant owners that we know.

Just wanted to say thank you guys again, and to let you know you have my permission to use our thank you card we sent. Thank you to all of you that work at HoodMart, definitely one of the very best online purchases we ever made.
~Jeremiah & Holly McConnell
Mama Rita's - Osage City, KS

thank you card from another happy hoodmart customer