Commercial Kitchen Hoods and Fire Suppression Systems: FAQs

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Commercial Kitchen Hood Systems and Fire Suppression FAQs | HoodMart

When it comes to outfitting your commercial kitchen, choosing the right ventilation and fire suppression system is essential for safety, performance, and code compliance. Below, you’ll find answers to the most common questions about HoodMart’s commercial exhaust hoods, fire suppression systems, and installation support.

General FAQs

At HoodMart, we’re proud to offer the fastest lead times, factory-direct pricing, and guaranteed code compliance on every system we build.
Here are answers to some of the most common general questions about shipping, delivery, and product standards.
What is your standard delivery time?

We offer the fastest lead times in the industry, and most exhaust hood system packages ship within 5-7 business days. Fans, wall panels and accessories typically ship in 1-2 business days. Ask about expedited shipping options for faster turnaround.

How much is shipping?

It’s fast and easy to estimate shipping costs based on your location and product:

  1. Visit any product page (example: Exhaust Canopy Hood Packages)
  2. Select the canopy hood package you are interested in
  3. Add your ZIP code to the estimator (found to the right of the Add to Cart button on the product page)
How do HoodMart products ship?

Commercial kitchen hoods, fans, and other ventilation equipment can be large and heavy. Watch this video to learn how to prepare for your shipment and ensure a smooth delivery. See our shipping policy

Do you ship to Canada?

Yes. We frequently ship to Canada—just give us a call at 1-855-203-2795 with your specific needs.

Can you help me with installation?

Yes. We can connect you with certified local installers to ensure your hood or fire suppression system is installed safely and correctly.

What is “Call Before Delivery”?

This free service allows the carrier to contact you before delivery. If your business has irregular hours, they may schedule a delivery appointment. Please note: missed appointments may result in re-delivery fees.

What if I use a freight forwarder?

Provide your Booking Number, Freight Forwarder’s contact info, and final destination in advance. This helps prevent re-delivery fees and ensures smooth handling. HoodMart is not responsible for damages that occur after your freight forwarder signs for delivery.

NOTE: If your freight forwarder signs the incoming bill of lading and does not note any freight damage, we will not be responsible for any freight damage that may have occurred. We are also not responsible for any freight damage occurring at your freight forwarder or in-transit shipping to you.

EXHAUST HOOD FAQs

Your commercial hood system is the foundation of a safe, efficient kitchen. These FAQs cover sizing, code compliance, and system types to help you choose the right fit for your cooking setup.
What type of hood do I need for my restaurant?
  • If you’re cooking anything that produces grease (like fryers, grills, or ovens), you need a Type 1 hood with baffle filters.
  • For ovens, steamers, or dishwashers, use a Type 2 hood to remove heat or steam.
  • Deck pizza ovens typically use Type 2 hoods, while conveyor pizza ovens require Type 1 hoods.
What should the proper length of my exhaust hood be?

Your hood typically needs to overhang each piece of cooking equipment by 6 inches on all sides and 12 inches in front.

What is Makeup Air (MUA)?

Also known as supply or return air, makeup air replaces the air removed by your exhaust hood to maintain balance and comfort.

Do I need Makeup Air (MUA)?

Yes—makeup air improves efficiency and is required by most local building codes.

Do I need Fire Suppression?

If you use charbroilers, fryers, griddles, woks, or ranges, a fire suppression system is required. Equipment like pizza ovens, convection ovens, or steamers typically does not require fire suppression.

Do I need a Box Hood or Low Ceiling Hood?

If your ceiling height is under 120 inches, choose a low ceiling style hood. The bottom front edge of the hood must be at least 78 inches from the floor.

Can I use a ventless hood?

Yes, if your equipment is electric and meets UL710B requirements. Ventless hoods are great for food trucks, ghost kitchens, or leasehold spaces without roof access.

Does your Hood System pass local codes?

Hoodmart's Exhaust Hoods are built to NFPA 96 Standards, are UL Listed to ANSI/UL 710, and CAN/ULC and are GUARANTEED to Pass Code.

HoodMart’s Installation & Customer Service FAQs

HoodMart makes it easy to find certified installers for your ventilation and fire suppression systems. Use our Installer Lookup Tool to get started.
What are the hood installation requirements?

Key considerations for a commercial hood include:

  • Non-combustible/combustible wall construction
  • Proper fan configuration
  • Compliance with local fire and safety inspections
  • Appropriate makeup air provisions
  • Ensuring the fire suppression system is installed and tagged by a licensed contractor
How do I find a hood or fire suppression installer near me?

Enter your ZIP code in our Fire installer Directory to browse local service providers for hood installation, fire system setup, or repairs. * Must purchase hood & fire system from HoodMart for installation services; Only includes fire installation, does not include hood installation

What installation services are available?

We can connect you with trusted providers for hood installation, fire system installation, and service or repair.

Do you offer installation support nationwide?

Yes. Our partner network spans the entire continental U.S., ensuring you can get expert service no matter your location.

How do I contact customer support?

For shipping, general inquiries and customer service, please contact HoodMart Customer Care at:

Email: [email protected]

Phone: 1-888-706-8966

Fire Suppression FAQS

Fire suppression systems are a critical part of commercial kitchen safety. Below are answers to help you understand how these systems work, what’s required by code, and how HoodMart can help.
What is fire suppression, and why is it required?

A fire suppression system automatically detects and extinguishes flames before they spread. In commercial kitchens, UL 300 wet chemical systems are required to control grease fires and protect staff and equipment.

Do I need fire suppression in my hood?

Yes. Any Type 1 hood must include a UL 300–listed fire suppression system, such as Ansul or Kidde.

What type of fire suppression system does HoodMart use?

We offer Ansul or Kidde UL-listed fire suppression systems designed specifically for commercial cooking kitchens.

Can I add fire suppression to my hood system?

Yes. You can purchase a hood package with an integrated fire suppression system or add it to an existing hood setup.

Does HoodMart offer fire suppression installation?

Yes. While HoodMart doesn’t perform installation directly, we partner with certified fire suppression installers nationwide.

Note: Installation services require purchasing both the hood and fire system from HoodMart. Does not include hood installation

How much does fire suppression installation cost?

It varies based on location of installation and type of hood.

  1. Shop commercial hoods
  2. Visit any product page
  3. Select the hood package
  4. Choose your fire suppression system (Ansul or Kidde)
  5. Select the state of installation (found below fire suppression and above Add to Cart button on the product page)

We will provide you with the install cost (this does not include any permits).

Note: Installation services require purchasing both the hood and fire system from HoodMart. Does not include hood installation

Can I bundle hood, fire suppression, and installation together?

Yes. Bundling saves time, money, and hassle—you’ll receive a factory-installed fire suppression system plus coordinated installation through HoodMart’s certified installer network.

HoodMart’s Hood Builder Tool FAQS

Our Interactive Hood Builder Tool helps you design your custom commercial kitchen hood system in just minutes. Here’s how it works:
What is the Hood Builder Tool?

It’s a step-by-step online configurator that lets you build your hood, choose your fire suppression options, and get an instant quote—all in one place. You can build your own Hood in minutes!

Can I build a custom commercial kitchen hood?

Yes. You can customize size, type, fan configuration, and fire suppression system for your exact commercial kitchen setup. You can build your own Hood in minutes!

How do I know if my hood system will pass inspection?

Every HoodMart system is NFPA 96–compliant, UL Listed, and guaranteed to pass local codes when installed correctly.

How long does it take to get my hood system?

Most hood systems ship in 5-7 business days, custom configurations could add more time.

Does HoodMart offer hood installation?

Yes. We can connect you with licensed installers to ensure your system is installed safely and tagged for inspection.

HoodMart: Built to Code. Built to Last.

All HoodMart exhaust hood systems are constructed from polished 18-gauge stainless steel, UL Listed, and NFPA 96 compliant—guaranteed to pass local codes and perform with lasting reliability.
Ready to get started? Contact HoodMart today for a free personalized quote and expert guidance.
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