Privacy Policy

Last Revised July 25, 2017

This website is operated by North American Kitchen Solutions, Inc. (“NAKS”, "us", "we", or "our") and includes this Website and the websites of any of our affiliated companies (the "Website"). This Privacy Policy (the "Policy") explains how NAKS collects, uses, or discloses your use of the Website. We provide this Policy so you can make an informed decision about using the Website. We reserve the right to change this Policy at any time. We will alert you that changes have been made by indicating the date it was last updated above. We encourage you to review this Policy from time to time to make sure that you understand how we may use any personally identifiable information you provide.

Purpose.

NAKS respects your opinion and choice regarding your privacy online and offline. The Policy discloses our information gathering and dissemination practices for our Websites (http://www.hoodmart.com, www.naksinc.com) and any future website we may operate. It also governs any other information-gathering, use, or dissemination practices related to information collected from you (sometimes referred to as a "visitor," "user," "you," or "your") directly through or from the Website or from telephone, facsimile, postal mail, personal delivery, or other additional offline means or media.

This Policy is incorporated into our Terms of Use (Terms and Conditions of Use), which must be reviewed and accepted by you as a condition of use of the Website.

If you have any questions regarding privacy issues after consulting this page please contact us at:

North American Kitchen Solutions, Inc.

172 Reaser Ct.

Elyria, OH 44035

Order toll free: (800) 715-1014

Fax: (800) 716-1214

E-Mail Us: [email protected]

Your California Privacy Rights.

California Civil Code Section 1798.83 (also known as the "Shine The Light" law) permits users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third-parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request to NAKS at the address listed shown above.

Communications.

As provided in our Terms of Use, by creating an account on our Website or purchasing any NAKS™ or HoodMart® products from it, you agree to subscribe to and receive our newsletters, marketing, product update, promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

What information is collected and how is it used?

Our Website automatically recognizes the home server of visitors. We may also employ a third-party tracking service that enables enhancement to major search engine marketing programs. We may use this information to help diagnose problems with our server and to administer the Website. In addition, we may aggregate information on the pages that you access or visit and use the information to improve our content.

We only collect personal information that is relevant to the purpose of the Website. This information allows us to provide you with a customized and efficient experience. We receive and store information you submit to us through our Website or provide to us in any other way. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. For example, if you make a purchase using a credit card, we will need to collect information such as your credit card number and billing address to complete that transaction.

We receive and store certain types of information whenever you interact with us. Our authorized agents automatically receive and record certain "traffic data" on our server logs from your browser including your IP address, cookie information (see below), and the page you requested. We use this information to help diagnose problems with our servers, analyze trends and administer the Website. We may also collect and display the total counts that a page has been viewed. Certain third-party programs are available to help you to visit websites anonymously. While we will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these programs are available.

Location Data

If we make available mobile websites or applications, such applications may collect location data obtained from your mobile device and be subject to additional terms and policies. Certain of these mobile applications may be used to determine the store, installer, dealer, or distributor nearest you offering our products and to provide you with information while using the application. We may also share your information with these stores. You can control how we use your device’s location information in the settings menu of your device.

Cookies.

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Cookies enable our systems to recognize your browser and tell us how and when pages of the Website are visited and by how many people. We also use cookies to record session information, such as items that consumers add to their shopping cart.

Our cookies do not collect personally identifiable information. The "help" portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. We do not override these settings or options, including any "Do Not Track" settings. However, if you utilize the aforementioned privacy features, you may be unable to obtain certain content, features, services, products, or benefits on the Website.

Information we collect.

When placing an order for merchandise or for a catalog or general information, we request and collect as necessary your: e-mail address, name, street address, delivery address if different, City/State/Zip, telephone number and credit card number and expiration date (orders only).

We may use this information for limited purposes, including recordkeeping, editorial and feedback purposes, content improvement, or to customize the content and layout of the Website. We may also send out e-mails with news, products, offers, surveys or promotions that we believe may be of interest to you. Personally identifying information voluntarily provided to us by you may be added to our databases and used for future contact regarding updates to the Website or new services and products provided by us. From time to time, we may need to contact you concerning information you submitted to us. You agree that we may use the personal information voluntarily provided by you for us to contact you.

How we use the information you provide.

The information we receive allows us to tailor our product and service offerings and improve your shopping experience, making shopping easier and more enjoyable. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our products and services, and provide you with marketing information.

We may employ a third-party tracking service that enables us to improve the way we market through the major search engines or share contact information and other data with businesses controlling, controlled by, or under common control with NAKS. We may share your information with our business partners and third party companies and other organizations that may interest you. These companies and organizations may use the information we share to contact you for their own marketing purposes. Should NAKS merge with, acquire or be acquired by another business entity, some or all of your information could be transferred to the other entity. We may disclose your personal information when NAKS believes it is necessary to comply with any applicable law, regulation, legal process or governmental request or to protect against harm to the rights, property or safety of NAKS, our customers or the public as required or permitted by law. If you do not wish to receive mailings from other third party companies, please contact us at the address, telephone numbers, Fax number or e-mail above and specify "Do Not Rent Address to Third Party" in your communication along with your exact name and address.

Telephone Numbers.

NAKS will contact you by telephone only in the event that the need arises to communicate with you directly regarding the processing of your order or inquiry. On limited occasions, we may contact you to survey your shopping experience. Telephone numbers are not shared with third parties.

Updates to our policy.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in this Policy. If our information practices change at some time in the future we will post the changes to our Website to notify you of these changes and provide you with the ability to Opt-out of these new uses. If you are concerned about how your information is used, you should check back at our Website periodically.

Security.

We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our Website. We have security measures in place in our physical facilities to protect against the loss, misuse or alteration of information under our control.

Third Party Websites.

The Website may contain links to other websites for the convenience of users in locating information, products, or services that may be of interest. If you access a third party website from a link on this Website, any information you disclose on that website is not subject to this Privacy Policy. It is possible that these links may be used by third parties or others to collect personal or other information about you. We are not responsible for the privacy practices of such websites, advertisers, or third parties or the content of such websites and it is your sole obligation to review and understand the privacy practices and policies of these other websites. We do not control these third parties' use of cookies, collection of information, or how they manage such information. It is solely your obligation to review and understand the privacy practices and policies of these other websites, advertisers and any third parties.

Children's Information.

We are committed to protecting the privacy of children. The Website is not designed or intended to attract children under the age of 18. We do not collect personally identifiable information from any person we actually know is under the age of 18.

Confidentiality and Security.

We use modern technology to protect the information you submit. All personally identifiable user information is stored on secured servers and behind a firewall. However, no security system is completely impenetrable, so we cannot guarantee the absolute security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. We are not responsible for the security of information transmitted via the Internet.