Reviews - Happy HoodMart Stories - Put Your Name Here Next...
President: Forest Lake Camp / Chestertown, New York
|YOUR NAME HERE|
We Would Love To Hear Your Success Story
What an amazing experience. A fraction of the price of CaptiveAir yet a better product just without the brand recognition.The sales process and customer service was second to none. Amanda helped every step of the way and was responsive and thorough. Our brand new kitchen would camp any summer camp jealous and our chefs are thrilled. Thank you Hoodmart and keep up the great work.
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Dip N Rolls / Silver Spring, Maryland
Owner: Pierogi Love Indy / Indianapolis, Indiana
We would never think of buying an important piece of equipment, the hood, for our restaurant on the internet is possible.But Hood Mart made it easy, convenient and efficient to purchase our hood from them. Their sales account manager, Ms. Amanda Morrow, was with us from the beginning to the end. She provided us very professional, very experienced hood installer and saved us thousand of dollars. We are sure will order from them again for our next restaurant .
The stellar customer service I received from all the individuals I have dealt with at Hood Mart is astonishing. From the beginning of my order to the end. Everybody I spoke with had a smile you could hear through the phone. I will surely share this wonderful experience with everybody.
Co-Owner: Seoul USA Korean Restaurant / Salina, Kansas
|Jeremiah & Holly McConnell - Mama Rita's / Osage City, KS|
I must say how helpful, kind, courteous, and knowledgeable, Amanda and the staff at HoodMart are. When I called in to ask for info and pricing on a new hood for my restaurant Amanda was quick to respond with questions and answers, I had a lot of questions. Thank you and I will spread the word.
Just wanted to say thank you guys again, and to let you know you have my permission to use our thank you card we sent. Thank you to all of you that work at HoodMart, definitely one of the very best online purchases we ever made.
|Diane and Joe Aiello|
Owners: The Rockin' Rooster / California
Owner: Ward Eight / Illinois
HoodMart has been the best company to deal with throughout our construction of our restaurant. Amanda has helped us every step of the way. She is knowledgable, also happy to answer all of our questions. When we call, everyone who has answered the phone has been nice and extremely helpful. Thank you Amanda and everyone at your company for making our experience a pleasant one. I wish all companies were as helpful as you.
I ordered a custom sized hood and received it promptly. I somehow double ordered our hood and called customer service right after I placed the order. They were very helpful and fixed the mistake right away. I received an email shortly after I ordered with some information that I had requested and a corrected receipt. I also noticed that a promotional discount was not on our receipt and customer service fixed that quickly for me as well. I was also notified of delivery in a timely manner by your customer service and delivery driver. All in all, thank you for your great customer service.
Owner: Elite Mobile Food Services, LLC / Maryland
Cayley Cakes LLC / Arizona
I purchased my concession exhaust hood a few months back, It was my first big purchase of this sort. My rep was above and beyond helpful and was there every time I called with a question. I even got to talk to an install tech who walked me through the install process. WHO ELSE DOES THAT !!! ??? I know it's just an exhaust hood but its my first one and I'm a tad excited. A customer for life here. I am young but raised by the traditional standards of loyalty when it comes to business. These guys are TOP NOTCH and they sold me for life just on customer service, not to mention the superior craftmanship of their products! Happy New Year!
I bought a Type II Hood from you guys and got the best customer service ever. Amanda was very professional and very helpful throughout the enter process. Everyone from HOODMART really helped to get us the proper equipment that we needed. I will definiately refer people to your company.